NAVIGATING THE SITE

Your dashboard shows you information unique to your membership.

Wherever you are on the website, you can always select My Dashboard from the link at the top right of the page, or the top left if you are inside a course to bring you straight back to your dashboard.

To return to your dashboard later if you leave the website, either go to iclick2learn.com.au/login, or go to iclick2learn.com home page and select ‘LOGIN” from the top left of the page, and log in with your username and password. If you have forgotten your password, then there is a link in the login page, or at the top right side of the page.

COURSES

After you have selected the course you want to take, the next page will be the course start page. Select the ‘START COURSE’ button to enter the course.

Once you have completed the individual lessons, select the ‘MARK AS COMPLETE’ button, then ‘NEXT LESSON’ button to continue through the course. You will notice the circles in the left-hand lesson menu change from hollow to full when you complete the lessons. This is helpful to see your progress, as well as if you need to come back later and resume the course.

When you complete all lessons in a course, you will be automatically redirected to download your certificate, or go back to your hub page.

To log back in to access your hub to access your learning materials, go toiclick2learn.com.au and select ‘Login’  from the top navigation menu. Or you can log in using this linkiclick2learn.com.au/login and you can add your username and password and you will be redirected to this page.  There will also be a link to login in the email you received when you first signed up.

If you need to resume any courses you have already started, then go to ‘My Profile’ section on this page and select ‘Course Progress’ and you will see your courses and the progress through those courses. You can select the course and you will be directed to resume your course.

Our videos are viewable in a variety of different qualities, ranging from 360p to 1080p. In “Auto” mode, the player switches between all available qualities to accommodate changes in the viewer’s Internet, processing speed, and player size.

The quality of your playback experience is largely dependent on how your ISP (Internet Service Provider) or mobile provider connects to Vimeo’s playback servers. Keep in mind that your overall Internet speed can vary depending on many factors, including but not limited to: time of day, WiFi performance, other devices/ users utilizing your connection, and the strength of the signal provided by your ISP.

The following table shows the minimum speeds required for each playback quality:

When a video plays in lower than expected quality, it’s likely because the viewer’s Internet speed (bandwidth) or computer processing speed cannot support higher quality playback. Viewers can manually force a particular quality by selecting the gear icon in the lower right corner of the player. (This may result in frequent buffering if the bandwidth does not meet the required minimum outlined above.)

If you find the video to be laggy for one reason or another, then select the gear icon on the bottom right of the video and select a lower video quality.