Boards and Committees

Discover everything you’ll need to know about  governance and leading. From meetings to financial reports, you’ll find it here. 

Videos

Hand-curated micro-learning short videos giving you knowledge and practical actions to help you start, build and grow your organisation. 

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Board members around a table

Starting a Not-for-Profit

Thinking of launching a not-for-profit?  We dive headfirst into the world of not-for-profits. Whether you’re a seasoned philanthropist or just starting out, we go through ...
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Two people talking

Accidental Counsellor

Learn how to become a good listener, resolve emotional situations, learn about your own triggers, and how not to take things personally.
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Board members attending meeting for AGM

How to run your AGM

Watch our experts Natalie Bramble and Andrew Wright explain how to run a smooth and legally compliant AGM.
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Approving Your Budget 3

Approving Your Budget

Learn what information is contained in a budget, red flags to look out for, and questions to ask before voting to approve a proposed budget.
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Collaboration to increase opportunities

5 Tips for effective meetings

Hear governance expert Natalie Bramble’s top 5 tips for effective meetings.
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Legal Structures

Legal Structures

Understand and explore the governance and management structure of organisations.
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People Structure Tree

Organisational Structure

Understand and explore the governance and management structure of organisations.
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Taking Minutes

How to Take Meeting Minutes

Have you ever been asked to take minutes at a meeting and panicked because you didn’t know what to do? The take a deep dive ...
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General meeting

Can Members Request a General Meeting?

A discussion about can members request a general meeting of the organisation?
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Due Diligence

Due Diligence

9 steps to understand your roles and responsibilities on a committee or board [Video Series]
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Measuring and managing performance

Measuring and Managing the Performance of Your People

How performance reviews in your service build a more effective organisation
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Ethical and Effective workplace

How you can Create an Ethical and Effective Workplace Using Simple Strategies

Simple strategies to reduce conflict and strengthen your culture.
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What questions to ask

Become an Effective Board Member

How to know what you're signing-up for before you join a board or committee.
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Legal Responsibilities

Legal Responsibilities of Committee Members

Want your members to know their legal duties? Brush up on these basics.
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Constitution

What’s in a Constitution?

How to meet your legal requirements and get your constitution up to scratch.
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5 Committee Members

5 Committee Roles Explained

A short video series explaining the roles of the Secretary, Treasurer, Vice President, Grievance Officer and President.
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Attracting Committee Members

Attracting New Committee Members

Get new high quality members who add value to your organisation.Get the word out and inspire high-quality people to join your committee.
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Two men shaking hands

Induction for New Members

Get new high quality members who add value to your organisation
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General Management Committee

General Committee Members

Understand the key role of general members with this quick guide.
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Designated roles

Designated Roles Within a Management Committee

How your constitution works and what you need to know about it. Help smooth communications between committee and staff using these roles.
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Articles

Helpful written information sharing ‘how-to’s with steps guiding you through topics you want to learn.

Social Impact

Social Impact

Watch our two not-for-profit experts and learn what social impact is and how to identify the difference you make.
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Coffee mug in front of computer screen

Governance and Your Organisation

Good governance is essential for the health and efficacy of not-for-profits.
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ladies on meeting

Informed Decision Making in Your Not-For-Profit

How does informed decision-making lead to better governance in not-for-profits? This simple checklist will help your organisation make better decisions.
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boys writing notes

What is a Code of Conduct and Why Do You Need One?

Our code of conduct articulates your organisation’s core values. It also establishes ethical and behavioural standards for members and employees.
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Group of people looking at constitution

Getting to Know Your Constitution

Your not-for-profit’s constitution is an essential governing document. As your organisation changes, your constitution might change too.
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People discussing

Governance Risks for Service-Based Organisations

Service-based organisations like childcare services and neighbourhood centres face unique governance risks. Check our list here.
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Membership Application Form

Membership Application Form

Your membership application form will help you manage eligibility; compliance to the rules and voting rights!
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Committee nomination form

Committee Nomination Form

This form will help you manage the committee member nomination process at your AGM.
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Legal Obligations

Boards and Committee Legal Obligations

It’s essential you know and understand your legal obligations as a committee member.
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Incorporation Step by Step

Incorporation: Step by Step

In this article we’ll discuss what incorporation means and guide you through the steps to become incorporated.
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Inc

Should we Incorporate?

Are you part of a group, club, or society thinking of incorporating? Here are the pro's and con's of incorporating.
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Courses

Guided courses taking you through a specific topic. From short topic focused courses or deeper dive courses on specific subjects. 

Logic Model

How to Develop a Logic Model [Course]

A logic model is a structured process to use to plan and assess your organisations purpose and what you are doing to achieve that purpose.
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Board members around a table

Questions to Ask Your Board [Course]

If you’re new to a committee or board, or a long-time member this course will go over the foundational essentials you really should know to your job.
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General Meeting

Strategic Planning [Course]

This recorded advanced webinar workshop on strategic planning is suitable to service based boards.
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Evaluating boards

Assessing and Evaluating Boards And Committees [Course]

It’s essential that all board members take the job seriously and ensure they are working together as an efficient and effective team.
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Committee Conundrums

Have you ever been in a board or committee meeting situation and not sure how to handle it? Here are some real life conundrums you could face and how to handle them.

Committee learning governance

Question: We’re not sure who our public officer is, or even if we have one, what should we do?

Answer: A public officer may be a board member, the CEO, a member or an authorised representative, like your accountant. So, it’s hard to know if you don’t have the information. You may find this information in previous AGM minutes. You might have to go back a couple of years to locate this information. Keep in mind though, it may still not be up to date. The other way to find out The other thing you can do is contact your regulatory body, e.g. Department of Fair Trading or the ACNC. If you still aren’t certain or they won’t provide the information you need, then the best option may be to reappoint another public officer.

Question: I’m a board member and I think our organisation is in financial trouble but the Treasurer keeps saying everything is okay, what should I do?

Answer: As a committee member you have a legal right and an ethical responsibility to ensure you have a full and correct situation of the organisation’s financial situation. You need to ask the Treasurer for additional information and evidence.

Your questioning should be done in a way that the treasurer doesn’t feel threatened or that their skills and ability are being questioned. If you trigger someone’s ‘flight or fight’ mode, they won’t be as helpful. So, the way to do this is to ask if they can help you better understand. Phrases like ‘can you help me understand this better and provide x information about it and explain it to me’ gets better results than ‘I don’t believe that, show me’.

If you still have questions, you can put a motion to the meeting for the information to be provided, or for the auditor or accountant to undertake a review. You also have the right to seek independent professional advice about the situation. 

Question: What happens if our board or committee is tied in a vote?

Answer: In the event of a tied vote, the meeting chair has the casting (deciding) vote. This process and use of the casting vote should be outlined in your constitution. Note, the meeting chair is the person who is present at the meeting and the nominated chair for the meeting.

If there is a tied decision, it is important to facilitate an open discussion to ensure all viewpoints are heard and debated to ensure the decision is in the best interest of the organisation. 

Question: There will be a vote on an important issue at our next committee meeting but I can’t attend in person. Can I still vote?

Answer: The first thing to do is to check your constitution.

You may be able to request to attend and vote online e.g. via zoom.

Your constitution may also allow voting by proxy. A proxy vote is where you complete a form, providing another member who will be present to vote on your behalf. You should make it clear how you want that person to vote. They will generally have to provide the proxy form to the meeting chair at the beginning of the meeting.

There may also be by-laws or standing orders for meetings that allow you to provide your vote in writing ahead of the meeting.

Question: Our board members are remunerated for their time, does that make them employees?

Answer: Volunteers can be paid in cash, given non-cash benefits or given a combination of both cash and non-cash benefits. These payments have various descriptions, including honorariums, reimbursements and allowances. This does not necessarily make your board members employees, but it could in some circumstances. Read more here: https://www.ato.gov.au/businesses-and-organisations/not-for-profit-organisations/types-of-not-for-profit-workers/not-for-profit-volunteers/paying-volunteers make it clear how you want that person to vote. They will generally have to provide the proxy form to the meeting chair at the beginning of the meeting.

There may also be by-laws or standing orders for meetings that allow you to provide your vote in writing ahead of the meeting.

Question: We can’t find a date/time to suit everyone for our next committee meeting. What can we do?

Answer: Unfortunately you might not be able to always accommodate everyone’s schedule. It is important to schedule and advertise your meetings in line with your constitution. When struggling to find a suitable time for your meeting, offering an online meeting might enable more people to attend and participate. If you would like to consult with your membership you could invite members to share their thoughts via email or an online survey.

It is important to check your constitution to see when and how you can hold meetings via technology (e.g. conference calls, online streaming, hybrid meetings) and if proxy voting is allowed.Watch this video to learn more about holding meetings via online meetings or email: https://www.iclick2learn.com.au/meetings-via-technology/

Question: We have multiple executive positions that we need to fill at our upcoming AGM. How can we interest people in taking on these committee positions so the organisation can continue to operate.

Answer: Many people are motivated by purpose, clearly state the difference they will make to your members, cause and community.

  • Send an email to all your members.
  • Advertise the vacant positions on social media, in your local newspaper, or radio
  • Call people you think might be interested/suitable in the position.
  • Be clear about the specific requirement of each position: how many hours per week, what specific tasks are involved, what if any skills or experience is required.
  • If possible have existing office bearers available to meet and discuss the role with people interested.
  • Have a clear induction and onboarding process.

Question: We are holding a fundraising event and have been advised to get public liability insurance, but can’t afford it. The venue has their own public liability insurance, isn’t that enough?

Answer: If you hold an event and someone has an accident or hurts themselves, then your organisation may be liable, even if the venue has its own public liability insurance.For example, You hold a cake stall as a fundraiser at the local community hall, who has their own public liability insurance. Your volunteers set up the tables and chairs. One patron trips over a chair, falls and breaks their hip. Your organisation could be liable. That’s one reason why it’s so important to undertake risk management. You can do a read a short article on event risk management here: https://iclick2learn.com.au/events-common-mistakes/

Question: We don’t have a quorum for our meeting and need to make a decision before the next meeting, can we still go ahead?

Answer: You must have a quorum to hold an official committee meeting and vote on any items. A quorum is the minimum number of members needed for a meeting to proceed – you will find the number required for the type of meeting you’re holding in your constitution.

If you have a time sensitive matter that the committee needs to vote on before the next scheduled meeting, the first thing to do is to check your delegations, if you have any. Delegations for urgent decisions generally provide the executive (position holders) with the authority to make decisions. The delegation will provide information on the type of decisions and any limits, such as you can make decisions on paying a contract up to the amount of $5,000 and over that limit, it must be taken to the full committee. If you don’t have any delegations, it’s a good idea to consider putting these in place to help you next time. The other thing you could do is call an extraordinary meeting of the board, or you can email the committee members and have a discussion and vote via email if your rules permit. Just remember if you made a decision outside of the meeting, you will need to bring that decision to the next meeting for ratification.

Question: I’m a new Secretary on our committee and I’m unsure what to include in the meeting minutes. Do I write everything verbatim or just summarise? Is there a standard style I need to use?

Answer: It is important to refer to your constitution to check if there are any specific requirements for your individual organisation. There is no specific style or format that you are required to use when taking minutes, but a minimum your minutes should include the below:

  • Quorum – was a there a quorum
  • Attendance – who was present, including apologies and absences
    Times – start and end times, and if anyone leaves the room and why (e.g. conflict of interest)
  • Conflicts – any declarations of conflict
  • Business arising – business arising updated
  • Business done – full and accurate record of all business done (recording the pros and cons of discussions). Note this is not a record of conversation. You don’t need to write who said what. You just need to record the decisions in the format your committee has agreed to.
  • Voting  – voting process and outcome (abstained etc.)
  • Resolutions – all resolutions passed
If you would like to learn more about taking meeting minutes, see this article on our iClick2Learn library

Question: Our organisation wants to hold a fundraiser, what do we need to consider?

Answer: It’s important to check the laws and regulations before you start fundraising to make sure your organisation is compliant and you have transparent processes to establish trust with the public. 

Different states and territories have different laws and regulations around fundraising.

Let’s use NSW as an example.

In NSW, you must apply for an authority to fundraise via the NSW Fair Trading.

If you are an ACNC registered charity based in NSW is automatically eligible for an authority to fundraise but must still apply to NSW Fair Trading for an authority. 

A fundraiser will be exempt if:

  • gross annual fundraising is $15,000 or less,
  • it does not receive any remuneration for conducting fundraising appeals, other than the payment of lawful and proper expenses, and
  • only use volunteers to participate in its fundraising appeals.

Note: there are special rules around fundraising via gaming and trade promotions such as bingo, raffles, lotteries, etc. In NSW, click this link for further information: https://www.nsw.gov.au/money-and-taxes/community-gaming

Remember legislation and regulations do get updated, so it’s important to call your relevant authority to check you are compliant before starting any fundraising activities.

Here is a helpful article on different types of fundraising your organisation might consider for raising funds.

https://www.iclick2learn.com.au/types-of-fundraising/

Question: We can’t find a copy of our constitution, what should we do?

Answer: Some organisations keep their constitutions in hard copy and electronic form. Some places to look for your constitution include: in your paper files, in your online filing system (this could be cloud based like google or on the hard drive of someone’s computer), or on your website.

If you still can’t find a copy, ask the previous secretary or president if they have a copy or know where it is located.
If you are still unable to find your constitution, contact your regulatory department relevant in your state, they will have a copy from when your organisation registered to be incorporated. In NSW, that is the Department of Fair Trading.
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