48% of organisations in the sector don’t undertake volunteer inductions* stating the lack of resources in time, funds and expertise are a huge barrier.

Not having an induction can present massive issues for volunteers and organisations who accept volunteers.

It’s not just a safety issue, it can also lead to a poor volunteering experience when volunteers aren’t aware of foundational information that they need to know and ask for, to maximise their volunteering commitment.

Those organisations who do undertake volunteer inductions spend an average of 7 ½ hours undertaking the induction program!

This volunteer induction eCourse provides a foundational induction program for those not undertaking volunteer inductions; and also compliments existing site orientation induction programs.

The induction eCourse is suitable for first-time volunteers and as a refresher for existing volunteers.

In this course we will explore:

• The purpose of inductions and site orientations
• Volunteer checks and clearances
• Personal information including attendance; dress code; grievances; media and social media; non-discrimination and resignation.
• Governance information including confidentiality; non-disclosure; privacy; conflicts of interest and ethics.

Health and safety information including emergency volunteers; child protection; risk management; bullying and harassment; dealing with difficult customers; manual handling; first aid; safety assessments and incident reporting.

Even better is the competency quizzes that when successfully completed, demonstrates volunteers knowledge in these key foundational areas and awards volunteers with a certificate of competency!