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Change Mapping

The process of change mapping

Lesson Exerpt

You can access your STUDENT DASHBOARD anytime by selecting the orange ‘Back To My Dashboard’ button at the top left when you are in the course player to:

  • view your course/s you are undertaking
  • download your certificate (if applicable)
  • view and update your profile

To progress through your course, when a lesson is completed, select the ‘Mark Complete’ button. You will see the individual lessons in the left side menu will have a tick when they are completed. Then select the ‘Next Lesson‘ button to move to the next lesson. When you are finished all of the lessons, you will be redirected back to your dashboard.

Course Content

Getting our work done
Changing the way we do things
3 steps to changing our approach
Mapping the journey of change
Journey mapping example
Using an empathy mapping tool
Empathy mapping example
NFP examples of changing service and delivery models
The process of change mapping summary
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